FAQs

Of course! Although we typically sell to real estate professionals, construction and sign companies, the buying process works just the same for an individual.

5 key areas: Appearance, Design, Assembly, Durablity and Cost Savings You can read more about what makes our product different from our competitors here.

Absolutely! Simply remove the 2 bolts on the top or bottom rail, slide out the old sign and slip in your new sign panel.

We list all our products as WxH.

You will receive all the material to fully assemble a SignTrac frame which includes the posts, the frame channels, post caps, and the nuts, bolts and screws.

All SignTrac kits are designed to allow the posts to be buried 2’ in the ground and the bottom of your sign frame will be 2’ above the ground. If you need the height of your sign to be different, please contact our office at sales@signtrac.com.

We have a large inventory of either a textured black or glossy white frames. Special orders for other colors would require contacting us at Sales@SignTrac.com for information on costs and timing.

Our login process is easy! We simply ask for your email address, you need to verify the link we send you and that's it! You don't have to bother with remembering your password - all your account info including previous orders, tax exemption, etc. is tied to your email address you use for orders. ** Note - If you have submitted your documentation to us regarding tax exemption and/or we have noted you as a reseller with wholesale discounts and you are NOT seeing your discounts/exemptions at checkout, please log out completely from your account and log back in.

Please see the chart and diagram below for recommended panel size & visible space. Mobile-friendly chart >> Mobile-friendly diagram >>

No problem! You have two options, which are commonly done by our customers when field installing their signs & frames. OPTION ONE: Make 1¾”x1¾” square notches on each corner of the panel allowing it to clear all assembly hardware (i.e. the four corner bolts). Now slide your panel in! OPTION TWO: Insert the panel into the frame BEFORE bolting the bottom trac to the post trac. Then drill a ¼” hole for the corner bolts to be inserted through the frame and the panel. Because of the width of the frame, neither the notches nor the holes will be visible.

You can see a simple assembly video here: https://youtu.be/auL80_jK6hs

While a SignTrac frame can be installed by the same number of installers as a wooden frame, we recommend having two people do the installation.

The kit comes with everything you’ll need to assemble the frame.

All SignTrac kits are designed to allow the posts to be buried 2’ in the ground and the bottom of your sign frame will be 2’ above the ground. If you need the height of your sign to be different, please contact our office at sales@signtrac.com. Here's an example here: Click for a mobile-friendly version >>

Absolutely! Some of our customers ensure their frames remain level and plumb by driving stakes on the sides of the posts into the ground below grade level and then backfill. Others have used sand and/or gravel to backfill the post holes after installation which provides a more stable foundation than dirt. Of course, the posts can be buried in concrete but this makes moving and reusing the sign frame more difficult.

Please allow 3-5 business days for processing your order. UPS Ground typically delivers to a business location within 5 days. So you can expect your sign frame within 8-10 business days. These timeframes are best estimates. If the timing of your order is sensitive, please contact our office.

Yes, you'll see an option at checkout along with an additional fee for a faster delivery.

UPS Ground

There is an option at checkout to pickup your frames rather than have them shipped. We will contact you within 2 business days of your order to set up a time for pick up. If you any questions regarding this process, contact us at Sales@SignTrac.com

If you are located in Oklahoma and your purchase is tax exempt, send us an email at sales@signtrac.com with your email address you will use on the account for purchases, your name, company name and attach a copy of your tax exempt certificate. We'll verify your

We do! Contact us for wholesale pricing discounts.